A warm and friendly atmosphere
In the words of one patient: “In my clinic we became family during the past 11 years, sometimes I even forget that I have CKD, I want to thank all the wonderful nurses for the chance to be treated here.”
Our focus is people, our patients, but also our staff. We want to ensure that all our patients and colleagues spend their days at Diaverum in a warm and friendly environment.
Empowered people
The potential for innovation and creativity lives within us all. Our company culture fosters empowerment, and we give our employees the opportunity to make their opinions count through our annual engagement survey. We also hold regular team meetings and have introduced Kaizen principles in our clinics, described as "change for the better" and "continuous improvement." A successful career in Diaverum can be forged by any employee who embraces such concepts and has the drive to succeed.
Open communication
We take pride in encouraging all employees to voice their opinions. Alongside our engagement surveys, team meetings and annual appraisal process, our open-door policy and shallow hierarchy offer employees at all levels the opportunity to engage with organisational leaders.
Continuous improvement
We listen to our staff, and of course to our patients. We have a structured approach to acting on the feedback provided in our employee engagement and patient satisfaction surveys; wherever possible, we implement their ideas for improvement.
And to ensure we are truly setting ourselves the highest standards, we also look externally for guidance on improving our quality. We are running a programme of ISO certification and we engage in patient-focused research to ensure our treatment is aligned with the latest developments in renal care. We offer employees and patients access to our extensive knowledge base through our professional education programme, d.ACADEMY.
OUR VALUES
Competence
We are committed to complying with the most demanding standards of care and ensuring the provision of excellent care to all patients, in all clinics. We work based on a system that enables universal access to first-class care. We continually improve our system through education and scientific research. We constantly invest in new digital technologies, with a view to improving our clinical results and increasing the effectiveness and efficiency of the company. So that we can have more time to provide real care.
Passion
For body, mind and soul.
We understand the comforting power of a friendly voice and the healing power of a smile.
We are committed to providing real care.
Kidney care that improves patients’ quality of life.
Inspiration
We have a team of empowered professionals, who also seek to empower patients and their family and friends.
We inspire all patients to overcome the considerable challenges of chronic kidney disease.
Because we all deserve a fulfilling life.
WHAT WE BELIEVE IN
Everyone deserves a fulfilling life
This is why we are dedicated to improving the lives of kidney patients.
Our standards of care provide an excellent experience for all of our patients in our clinics around the world.
We work based on a system that enables universal access to first-class care. We continually improve our system through education and scientific research.
We constantly invest in new digital technologies, with a view to improving our clinical results and increasing the effectiveness and efficiency of the company.
To make more time available to our teams. Time to provide what only people can provide...
True care.